Move Funds to Your Bank

A payout moves approved Available Balance through the active Ruba Payout Account to the verified bank account. A Seller Balance is a bookkeeping entry, not a bank account or a guarantee that funds are immediately available.

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Availability delay

Transaction funds normally become available seven days after the sale. A different delay shown in the Seller Account controls for that Seller. Ruba may lengthen a delay, hold a Transaction, establish a Reserve, reduce payout frequency, or suspend payouts as permitted by the Seller Services Agreement.

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Minimum payout thresholds

The Available Balance must satisfy the threshold shown for the approved payout configuration. Thresholds may vary by currency, country, provider requirement, and exchange rate and may change. The Seller Account controls if it differs from a documentation example.

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Payout costs

Payout-account, transfer, currency-conversion, cross-border, and payout costs are passed through at the amount Ruba incurs when they apply. Ruba does not add a margin to those pass-through costs. Review the Seller ledger before requesting a payout. Payouts are normally initiated manually so a Seller can decide when to incur applicable fixed costs. Ruba may delay or reject a request that does not satisfy the approved configuration or the Seller Services Agreement.

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Seller payout invoices

Ruba issues the Buyer-facing Transaction documentation. A Seller’s accounting may require a separate invoice or record for amounts Ruba pays to the Seller. From Money → Balance, open the payout menu and select Download invoice where available. Information entered by the Seller for that document must be accurate. Ruba does not verify that a Seller’s chosen invoice number, tax information, notes, or accounting treatment satisfies the Seller’s local obligations.

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Tax forms and reporting

Ruba or a Payment Processor may request tax forms, taxpayer identification information, certifications, or supporting records and may report payments or withhold amounts where applicable law requires it. For a United States recipient, the applicable form and reporting treatment depend on the recipient’s tax status, the payment relationship, applicable thresholds, and the configuration Ruba adopts. Use of a payout provider does not by itself guarantee that a particular Form 1099 will be issued. Ruba may use a provider to prepare, file, or deliver a form, but Ruba and the recipient remain subject to their respective legal obligations. Ruba does not provide tax advice. Consult a qualified tax professional about how to report Seller Proceeds.

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Timing and held payouts

A completed payout often reaches the bank within several business days, but timing is an estimate rather than a guarantee. Banks, compliance reviews, holidays, currency conversion, technical failures, and other circumstances may delay receipt. A payout requested during a review may remain held. After the review, Ruba may approve, continue holding, reduce, cancel, reverse, or otherwise administer the payout as the Seller Services Agreement permits.