Do not emulate credits by sending negative customer-usage events. Those events can change a Sum meter’s aggregate, but they are not recorded as first-class credited units. Use the Usage credits benefit when the balance must distinguish issued credits from consumed usage.
Choose when credits are issued
Configure the flow
1
Create a usage tracker
Open Products → Meters, create the tracker that measures the billable activity, and save it.
2
Create the benefit
Open Products → Benefits, create a Usage credits benefit, select the usage tracker, and set the number of units to issue.
3
Choose rollover behavior
Enable Carry unused credits over only when remaining subscription credits should carry into the next cycle. Changing this setting affects newly issued credits, not credits already granted.
4
Attach it to the product
Add the benefit to the one-time or recurring product that should fund usage, then save the product.
5
Verify in sandbox
Complete a sandbox checkout and read the customer’s meter balance. For subscriptions, repeat the check after a test cycle to confirm the recurring grant.

